Privacy Policy
We (“we,” “us,” or “our”) are committed to protecting your personal data and your privacy.
This Privacy Policy describes how we collect and store the information you provide through the Firmeza Fundvia website (the “Website”).
These principles will be upheld:
- To ensure transparency regarding the collection and processing of your personal information:
We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created our website. To support this, we use a range of methods and procedures to provide clear, relevant information about the use of personal data.
If we determine that you need specific information, we will provide it at the appropriate date and time.
We are happy to address any questions and provide any clarifications you need regarding legal limitations. You can reach us by email at the address below: info@firmeza-fundvia.com
- Personal data will be used solely for the purposes outlined in this policy.
Personal Data may be processed by Us for various purposes, including to provide the website, connect you with third-party trading platforms (the 'Services'), improve the site, protect our rights and interests, support the maintenance and provision of the Services, comply with regulatory or legal obligations, and conduct administrative and business activities to facilitate the delivery and use of the Services.
We also process personal data to better understand your preferences and needs.
- To access essential tools to protect your rights regarding personal data:
We have robust processes in place to support the exercise of your rights. Contact us at any time to request access to your personal data. We can correct or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will make every effort to fulfill your requests.
- Protect your personal data:
Although we cannot guarantee the absolute security of your personal data, we are committed to continually applying a range of measures and safeguards to keep your personal data protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy describes the personal data the company collects about natural persons, how it processes and shares such data with third parties, the security measures used, and related practices.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or are able to access.
The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, structuring, and storage of personal data.
Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly collect or solicit information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any information about children, we will delete it as promptly as possible.
2. What personal data do we hold about you?
When you use our services and channels or visit our website, we collect personal data. We may request this information directly in certain situations. In other cases, we also collect it by analysing how you use our services and channels, or by receiving it from our third-party partners.
3. There is no obligation to provide personal data to the company and the potential consequences.
You’re not obligated to provide us with personal data. However, in some cases, choosing not to share certain information may prevent us from delivering services or may limit user access to the website.
4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:
This includes details about your online activity log, traffic data (such as your IP address and the date and time of access), the language you used, software crash logs, the type of browser, and information about the device you use. The information we collect is not personal data and cannot be used to identify you.
Personal Data We receive from you: Any personal data you voluntarily provide to Us when you use our services to connect with a third-party online trading platform through Us.
Personal information you submit directly to third-party platforms to enable transactions: this may include your full name, address, phone number, and email address.
5. The legal bases and justifications for the processing of personal data
The company processes your personal data for the purposes set out in this section and in accordance with the applicable legal basis.
Without a lawful basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer such data to a third-party trading platform.
- The company or a third party may need to process data to pursue their legitimate interests. For example, to improve our services or to defend legal claims.
- Processing must comply with a legal obligation.
Please contact us by email for further details about the processing required to protect legitimate interests.
Below is a list of the reasons and legal bases for how we use the personal data you provide to us.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third-party service providers, such as hosting and storage providers, IP address processing services, and user experience analytics.
You may also request that we disclose certain personal data about you to third-party trading platforms. In such cases, we will share the personal data you have provided to us with those third-party platforms. Their use of your personal data is governed by their respective privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with its affiliates or business partners. This may provide the Company with the resources needed to enhance and improve the products and services it offers to its customers.
The Company may disclose personal data to regulatory, local, or other competent authorities when necessary to protect the rights of third parties or property.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company in the group, if a relevant transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy involving the company or any other business in the group.
7. Cookies and Third-Party Services
We may engage third-party services, including advertising providers for our website and analytics firms. These parties may also use cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or use the website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. They are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period after you close your browser. They help the website recognize you as a returning user and make it easier for you to come back to the site.
Types of cookies:
We may use them depending on their purpose:
| Type of cookie | Scope | Additional Information |
|---|---|---|
| Cookies are strictly necessary | These cookies are essential for accessing the features you requested and for navigating our website. They enable us to deliver the information, products, and services you have asked for. They are necessary for your device to download and stream data. This allows you to browse the website, use its features, and return to pages you’ve visited before. |
Cookies collect personal data, including your username and last login date, to verify your logged-in status on the site. They are deleted when you close your web browser (session cookies). |
| Functionality cookies | Cookies enable us to recognize you each time you visit our site and remember your preferences and settings. | Cookies for performance |
| They persist until their expiry date and remain stored even after the browser is closed. | We use cookies to collect statistical data on site performance and to improve it. They also enable us to analyze how our website is used. | Cookies store anonymous data that is not associated with any identifiable or identified natural person. You can delete them when you close your browser. Some cookies remain valid indefinitely. |
Cookies are blocked or have been removed
To block or delete cookies, adjust your browser settings. The links below provide guidance for several of the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website’s functions and features may not operate as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure we do not retain it longer than necessary.
9. Transfers of personal data to third countries or international organizations
Your personal information may be transferred to other countries—that is, your personal data may be sent to a third country (a country other than the one in which you reside) or to international organizations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and to ensure that data subjects can assert their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or an international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information on the security measures it implements to protect your personal data when transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organizational and technical measures to protect personal data. These measures prevent the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be maintained without error. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
In the event of legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. We cannot control how third parties protect your personal data in these circumstances.
Transmitting personal data over the internet is not completely secure. The Company cannot guarantee the security of any personal data you send to us online.
11. Hyperlinks to websites owned or controlled by third parties
The website includes links to third-party sites and applications. These sites and apps are not controlled by the company. We are not responsible for any collection or processing of personal data by those third parties. This Policy does not apply to activities conducted on or through such sites or apps.
When you visit any third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use them. We also suggest that you provide any personal data directly to them.
12. Changes to this Policy
This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website. In addition, when we make significant changes, we will try to inform you through methods we consider appropriate and will publish an announcement on our website. Unless explicitly stated otherwise, any amendments will take effect once the revised Policy is published.
13. Your rights in relation to your personal information
You have the right to request that we verify the accuracy of the personal data we collect about you, correct any errors, and delete any personal data we do not require. You may also limit the scope and types of processing of your personal information.
If you are an EEA resident, please refer to this page:
These rights are available to you regarding the information you provide about your personal data. You may request to exercise your rights at any time by sending an email to the contact address provided below.
Access rights
The Company can verify whether the personal data processed about you are accurate. If so, you have the right to access your personal data.
The Company will provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for additional copies. The data will be made available electronically upon request.
The right to access personal data must not infringe upon the rights and freedoms of others. If a request would adversely affect another person's rights or freedoms, the company may refuse to comply or limit the scope of its response.
Right to rectification
The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete personal data relating to you be completed or rectified, taking into account the purpose of processing.
Right to Erasure
The following reasons are applicable: (a) Personal data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, for reasons related to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (d) Personal data are processed unlawfully; or (e) Personal data must be deleted to comply with the company's legal obligations.
This right is not applicable in the event that the processing is necessary (a) in order to comply with a legal obligation imposed under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can ask the company to limit its processing.
If you request that the processing of personal data be restricted, the data may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to Data Portability
If processing is carried out by an automated system and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You have the right to request that your personal data be transferred directly by the company to another controller, where technically feasible. Exercising your right to data portability does not alter your rights under the right to erasure. The right to data portability must not infringe the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This also applies to any profiling carried out on the basis of such legitimate interests. If we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims, we may continue.
Regarding direct marketing, you have the right to object at any time to the processing of your personal data.
Right to decline consent
You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before it was withdrawn.
You have the right to file a complaint with the relevant supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of personal data within the European Union.
European Union and Member State laws may restrict your rights regarding your personal data, as described in section 13.
We will provide the requested information, in accordance with the rights you have under Section 13 of this Agreement, within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature and volume of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
So long as this does not conflict with the provisions of Section 13 of the law, information requested under your Section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action. We may also decline to act.
If we have any doubts about the identity of the person who submitted your request, the company may request additional information to verify your identity.